Privacy Policy
Last updated: 11 February 2026
Who we are
Silverhill Farm
What data we collect
We collect data you provide directly:
- Contact form submissions (name, email, message)
- Account information if you register (name, email)
- Information you enter into our services
We may collect automatically:
- Basic usage analytics
- Cookies for authentication and preferences
How we use your data
We use your data to:
- Respond to your enquiries
- Provide and maintain our services
- Send service-related communications
We do not sell your data or use it for unrelated marketing.
Where your data is stored
Your data is processed by trusted service providers who are GDPR compliant. Data is stored securely in UK/EU data centres.
Your rights
Under UK GDPR, you have the right to:
- Access your data (request a copy)
- Rectify inaccurate data
- Erase your data ("right to be forgotten")
- Restrict or object to processing
- Data portability
Contact us to exercise these rights.
Cookies
We use essential cookies for:
- Authentication (keeping you logged in)
- Security (CSRF protection)
- Preferences
We do not use advertising or tracking cookies.
Complaints
If you're unhappy with how we handle your data, you can complain to the Information Commissioner's Office (ICO):
ico.org.uk
0303 123 1113
